Updating user policies please wait

They are available to attend to you 24/7 daily and will advise on the immediate steps to be taken by you and/or actions that we will take.Alternatively, you may send us an email by completing the feedback form at com and we will try to respond to you within 24 hours provided we receive your notification during business hours and the following day is not Sunday or a public holiday, in which case we will reply on the next business day.This Data Protection Policy supplements but does not supersede nor replace any other consents you may have previously provided to OCBC in respect of your Personal Data, and your consents herein are additional to any rights which any of the Companies may have at law to collect, use or disclose your Personal Data.

Our website uses commercially proven security hardware and software products.

This includes using your OCBC cards to make payments for products, services or subscriptions online via third party websites or apps, any digital payment system (e.g.

Apple Pay, Android Pay, Samsung Pay etc), or whenever you save or use your OCBC cards as cards on file on any third party payment services (e.g. While OCBC Bank has put in place security practices and measures to safeguard against these risks, the Bank is still unable to guarantee the complete security of your transactions against any attacks from malicious programmes.

In this Data Protection Policy, “Personal Data” refers to any data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time.

Examples of such Personal Data you may provide to us include (depending on the nature of your interaction with us) your name, NRIC, passport or other identification number, telephone number(s), mailing address, email address, transactional data and any other information relating to any individuals which you have provided us in any forms you may have submitted to us (including in the form of biometric data), or via other forms of interaction with you.

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