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Without prejudice in any way to either party's right to take immediate steps to seek urgent relief before a Singapore court or the right to seek legal redress, we will immediately investigate any claim/dispute brought to our attention and will attempt to revert to you within seven (7) working days from the date of receipt of notification.
Soon thereafter, we will consult you in good faith with a view to reaching a quick and amicable resolution of the matter, satisfactory to both parties.
Subject to your rights at law, you agree to be bound by the prevailing terms of this Data Protection Policy as updated from time to time on our website com/policies.
Please check back regularly for updated information on the handling of your Personal Data.
By interacting with us, submitting information to us, or signing up for any products or services offered by us, you agree and consent to OCBC and its related corporations (collectively, the "Companies"), as well as their respective representatives and/or agents (“Representatives”) (the Companies and Representatives collectively referred to herein as "OCBC", "us", "we" or "our") collecting, using, disclosing and sharing amongst themselves your Personal Data, and disclosing such Personal Data to the Companies' authorised service providers and relevant third parties in the manner set forth in this Data Protection Policy.However, to ensure that your online security and account information are not compromised, we recommend that you adopt the following OCBC Bank Internet Banking security guidelines: At OCBC Bank, we are committed to protecting the security and confidentiality of your personal information so as to provide you with a safe and secure online environment.Our website uses commercially proven security hardware and software products.UNAVAILABILITY OF INTERNET BANKING In the event that OCBC Internet Banking Service is unavailable, you are encouraged to perform your transactions via OCBC e Lobbies, OCBC Phone Banking and/or visit any of our branches.At OCBC Bank, we have implemented measures to safeguard your account information.